Help Center/Troubleshooting

PDF proposals showing wrong logo

Troubleshooting3 min read

If your PDF proposals are showing a placeholder logo, no logo, or an outdated logo, here's how to fix it.

1

Go to Settings → Company Profile.

2

Under Company Logo, check what's currently uploaded. If it's blank or incorrect, click Upload New Logo.

3

Select your logo file. Accepted formats: PNG, JPG, SVG. For best results, use a PNG with a transparent background at least 400×400px.

4

Click Save Company Profile.

5

Go back and generate a new PDF from any estimate. Your new logo should appear.

Logo changes apply to all future PDFs. Existing downloaded PDFs will not update automatically — you'll need to re-download them.

For the sharpest results on proposals, use a square or horizontal logo on a transparent PNG background. Logos with white backgrounds can look mismatched against the proposal's white header.

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